1. Introduction
Welcome to Ermol AI Driving Test Ready ("we", "us", "our")
We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our app, website, and AI-driven driving test analysis services ("Service")
By using our Service, you agree to the practices described in this Privacy Policy
2. Data Controller
Data Controller: Lomre Limited
Company Number: 15845750
Registered Office: Office 15654, 182–184 High Street North, London, England, E6 2JA
Contact Email: support@driving-test-ready.com
We are responsible for your personal data
3. Types of Personal Data We Collect
We may collect, use, store, and transfer the following types of personal data:
Identity Data
- First name and last name
Contact Data
- Email address
Financial Data
- Payment information processed securely via Stripe
- We do not store full card details
Driving Data
- Video recordings of driving sessions
- Audio captured during recordings
- Driving behaviour and performance data derived from footage
Technical Data
- IP address
- Device type
- Operating system
- App/browser type
- Time zone and location (approximate)
Usage Data
- App interactions
- Feature usage
- Engagement data
4. How We Collect Your Data
We collect data through:
Direct Interactions
You provide data when:
- Creating an account
- Purchasing analysis
- Contacting support
User Uploads
- Driving footage uploaded by you or your instructor
Automated Technologies
- Cookies and analytics tools
5. Lawful Basis for Processing
We process your personal data under the following lawful bases:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account registration | Identity, Contact | Contract |
| AI driving analysis | Identity, Contact, Driving Data | Contract |
| Payment processing | Financial | Contract |
| Service improvement | Technical, Usage | Legitimate Interests |
| Customer support | Identity, Contact | Contract / Legitimate Interests |
6. How We Use Your Data
We use your data to:
- Deliver AI-based driving test readiness analysis
- Generate performance reports
- Provide customer support
- Improve app performance and user experience
- Maintain platform security
7. AI and Automated Processing
Our Service uses artificial intelligence to analyse driving footage and predict driving test readiness
Key points:
- This involves automated processing under UK GDPR
- The system analyses driving behaviour against UK test standards
- The output is a prediction only, not a formal assessment
Important:
- This does not constitute a legally binding decision
- It does not replace a driving instructor or examiner
- It has no impact on your driving licence or DVSA outcomes
You have the right to request:
- Further explanation of your results
- Human review where applicable
8. No Biometric Identification
We do not:
- Use facial recognition
- Identify individuals using biometric data
- Extract biometric identifiers from video footage
Your data is used strictly for driving behaviour analysis
9. AI Training and Data Usage
We take a privacy-first approach:
- Your uploaded driving footage is not used to train third-party AI models
- Data is processed solely to generate your individual report
- We do not sell or repurpose your footage
(If this ever changes, we will explicitly request consent)
10. Data Sharing
We may share your data with:
Service Providers
- Cloud storage (e.g. Google Cloud)
- Database hosting (Supabase)
- Analytics providers
Payment Processing
- Stripe
Professional Advisers
- Legal, financial, and compliance advisers
Regulators
- Including HMRC or other UK authorities where required
We require all third parties to respect your data and process it lawfully
11. International Data Transfers
Where data is transferred outside the UK, we ensure safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy regulations where applicable
12. Data Retention
We retain data only as long as necessary:
Driving Footage
- Retained for a maximum of 180 days after analysis
- Then securely deleted or anonymised
Account Data
- Retained while your account is active
- Deleted upon request (subject to legal obligations)
Financial Records
- Retained as required by UK law
13. Data Security
We implement appropriate security measures, including:
- Encryption at rest and in transit
- Secure cloud infrastructure
- Restricted access controls
Payments are processed via Stripe, a PCI-DSS compliant provider authorised by the FCA
14. Your Legal Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent (where applicable)
To exercise your rights, contact: support@driving-test-ready.com
You also have the right to complain to the Information Commissioner's Office (ICO)
15. Children and Young People
Our Service is intended for users aged 17 and over
Where driving footage relates to individuals under 18:
- The uploader (e.g. instructor or parent) must confirm appropriate consent has been obtained
We do not knowingly collect data from children under 13
16. Cookies and Tracking
We use cookies and similar technologies to:
- Improve user experience
- Analyse usage
- Support functionality
You can control cookies via your browser settings
17. Data Breaches
In the event of a personal data breach:
- We will notify affected users where required
- We will report to the ICO where legally necessary
18. Changes to This Policy
We may update this Privacy Policy from time to time
We will:
- Update the "Last updated" date
- Notify users where appropriate
19. Video Recording and AI Analysis
Driving Test Ready allows users to record driving footage and receive AI-generated driving analysis and feedback
By using this feature, you acknowledge and agree that:
- You are responsible for ensuring that your use of the app complies with all applicable laws and regulations
- You will only use the app when it is safe and lawful to do so
- The app must not be operated by a driver while the vehicle is moving
- AI analysis is provided for informational and educational purposes only
- AI feedback does not represent an official driving assessment or DVSA driving test result
- Driving Test Ready does not guarantee that a user will pass a driving test
You understand that AI-generated results may not always identify all driving faults, hazards, or circumstances accurately and should not be relied upon as a substitute for professional driving instruction or safe driving judgement
20. Third-Party Content and Privacy
Recorded footage may unintentionally capture other individuals, vehicles, vehicle registration numbers, voices, buildings, addresses, or other identifiable information
By recording or uploading footage, you confirm that:
- You have the legal right to record and share the content you upload
- You will respect the privacy rights of other individuals
- You will not use the platform to harass, embarrass, defame, threaten, or harm any person
- You understand that publicly sharing footage may expose personal information relating to yourself or others
Where available, users are encouraged to use privacy tools such as face blurring, number plate blurring, and audio muting before sharing footage externally
Driving Test Ready reserves the right to remove or restrict access to content that it reasonably believes may violate privacy rights, applicable laws, or these Terms
21. Sharing Content Externally
Users may choose to share reports, clips, or analysis externally, including with driving instructors, parents or guardians, or via third-party platforms such as social media services
By sharing content externally, you acknowledge and agree that:
- Driving Test Ready cannot control how third parties use, store, copy, or redistribute shared content
- Content shared publicly may remain accessible even after deletion from third-party platforms
- You are solely responsible for any content you choose to share externally
- You will not share footage containing individuals who would reasonably expect privacy without appropriate permission
Driving Test Ready accepts no responsibility for the actions of third-party platforms or individuals once content has been shared outside the app
22. Sharing with Driving Instructors
Where users choose to share reports or footage with a driving instructor:
- Shared content is provided for educational and feedback purposes only
- Driving instructors are independent third parties and are not employees, agents, or representatives of Driving Test Ready unless explicitly stated otherwise
- Driving Test Ready is not responsible for any advice, comments, or actions provided by instructors following review of shared footage
- Users are responsible for ensuring they have permission before recording or sharing footage containing an instructor's image or voice where required by law
23. Users Under 18
If you are under the age of 18, you confirm that a parent, guardian, or responsible adult has reviewed these Terms with you where required by applicable law
Users under 18 should avoid publicly sharing content that contains:
- Home addresses
- School locations
- Identifiable routines or journeys
- Personal contact information
Driving Test Ready may apply additional privacy or sharing restrictions to accounts belonging to younger users in order to support safeguarding and responsible use
24. Limitation of Liability
To the fullest extent permitted by law, Driving Test Ready shall not be liable for:
- Any loss or damage arising from reliance on AI-generated analysis or recommendations
- Any content shared by users through or outside the platform
- Any misuse, redistribution, or republication of shared footage by third parties
- Any driving decisions made by users based on app feedback
- Any indirect, incidental, consequential, or reputational loss arising from use of the app
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law
25. Contact Us
If you have any questions about this Privacy Policy, contact: support@driving-test-ready.com